By: Johan Lieu Back to Guides
Vets learn an awful lot at veterinary school, but running a veterinary clinic, managing paperwork, overseeing staff and keeping clients happy may not be part of the curriculum. So you’re great with animals. But what about programming forms for your website and using technology to improve office efficiency? Those parts of the business can cause major headaches. If you’d like to focus on what you do best – making animals bark, meow, and chirp with glee – Wufoo is here to simplify how your veterinary practice runs.
We have a whole host of forms and surveys that will speed up your veterinary patient information-gathering process, help you manage your staff and improve your website so that you can accept payments online and schedule appointments.
The best part? You don’t have to write a single line of code to use our forms. They’re easy to integrate into your current systems and website, and we handle all of the hosting and backend programming and scripts, freeing you up to help all of those adorable doggies and pussycats passing through your doors. Of course, if you are the programming type, Wufoo can be completely customised too.
Improve Communication With Pet Owners Who Come To Your Clinic
If the pet owners who come to your clinic don’t like how the office is run, the chances are that they’ll find another vet’s – even if their pet is well cared for under your watch. Improve the type of communication you have with your clients by using our forms, designed specifically for a veterinary practice.
What’s the first thing pet owners do when they bring their animals to your clinic? Your clients are most probably handed a pile of information forms to fill in, aren’t they? In the meantime, their dogs are nervously panting, trying to chase the cat sitting next to them or howling mournfully. In other words, waiting rooms can be rather chaotic.
To speed the process along and ease the stress on the animals, why not allow pet owners to fill in their information forms at home? We’ve developed both Short-Form and Long-Form Veterinarian Patient Information forms, depending on how much information your clinic collects. Email the form to patients before they come in or get them to fill it in on your website. You can even customise the forms if there are specific questions that you would like included. Phew! Your waiting room feels better already.
Pet Owner Surveys
How much do you know about the pet owners who come to your clinic? Do you know how much they spend annually on their pet? Do they ever take their pet to training classes? Do they have pet insurance? Gain a better insight into how your clients care for their pets by asking them to fill in a Pet Care Expenses Survey. If the pet requires frequent care, you can recommend one of the many pet insurance plans available, and the survey will give you an insight into the type of care given to the pet outside of your clinic.
Vet Satisfaction Surveys
You may love the staff who work in your clinic, but what do your pet owner clients think of them? Find out whether your staff are treating clients professionally and tending to their needs by getting pet owners to fill in a brief Veterinarian Office Staff Evaluation survey. The results will help you offer tips and guidance to all of the great people who make your office run smoothly.
If you’re looking for a little self-feedback on your vet skills, or if there are other vets in your practice whom you oversee, make sure you give your clients a Veterinarian Performance Evaluation survey. Do pet owners feel that you (or other vets) spend enough time with the pet? Do you explain the pet’s condition carefully and give the pet owner clear instructions on how to administer medicine? Find this out and more when clients fill out the survey.
Customise Your Veterinary Clinic’s Website With Wufoo’s Forms
Wouldn’t it be great if you could integrate programmes into your veterinary clinic’s website that would assist with scheduling, communication, file sharing and payment processing? And wouldn’t it be even more great if you could do all of this without spending a fortune?
Enter Wufoo, again.
We’ve developed applications that will allow your clients to take care of business on your website, at their own convenience.
Let’s say a pet owner gets it into his head that he needs to take his cat to your clinic next week, but it’s the middle of the night when he decides this and your office isn’t open. Wouldn’t it be awesome if he could go to your website to schedule an appointment? When you use Wufoo’s Office Appointment Booking and Scheduling Form, he can. The form allows your staff to integrate your office calendar so that clients can book appointments during available slots. Super handy.
Don’t want to post your email address on your website? Then give pet owners a way to contact you directly by embedding a Contact Form into your website.
If you have a new pet owner who is transferring to your practice from another clinic, you’ll need to get hold of his or her pet’s records. Ask clients to upload the files directly to your site, or they can ask the other veterinary practice to do it for them. We’ve partnered with the popular application DropBox to make sending and receiving files on your website a breeze.
Ahhhh! Payments. How you process payments from your clients can either be the bane of your existence or no trouble at all – it all depends on the type of system you use. Give your clients the convenience of paying their bill online via your website with our Online Payment Form. We’ve partnered with some of the most popular payment processing companies in the industry to make the process extra-easy for you. You won’t have to write a single line of code to add our payment feature to your form and website.
Still Curious About How Wufoo Works?
Wufoo is an easy-to-use online tool that allows anyone to create and build online forms – no coding or programming required. And Wufoo hosts and stores everything, so you don't have to worry about where your forms or data will live.
You can completely customise the look and feel of your forms using our Theme Designer by choosing colours to suit your brand or theme, as well as adding your company's logo or your wedding colours to your forms. You can even use one of almost 300 form templates in our Form Gallery to jump-start creating your forms, or look at our Examples to see how you can use Wufoo in your company.
Wufoo partners and works with loads of other applications, allowing you to accept data and information via your forms and send it to other applications that your company uses. We have integrations with applications such as MailChimp, Dropbox, Zapier, Salesforce, WordPress and more.